The following TERMS & AGREEMENT applies to all event and All-Inclusive travel purchases (“JAMAICA FRENZY PARTY Package”) on our sites and mobile applications (collectively, the “Site”). If you have any questions, please contact us at admin@jamaicafrenzy.com
1. Agreement to Be Bound
As part of the JAMAICA FRENZY PARTY Package, we offer packages for hotel rooms, events, excursions, and airport transfers. You warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement and to make travel bookings via the Site in accordance with all terms and conditions therein. You agree that you are responsible for all arrangements and purchases made via your account and to be financially responsible for all the foregoing. You understand and agree that, by making a reservation or purchasing JAMAICA FRENZY PARTY Package through us, you agree to be bound by our terms and conditions as well as any terms or conditions imposed by the actual provider of the travel, accommodations, or event, whether or not we have disclosed those additional terms and conditions to you. Those additional terms and conditions may include, without limitation, more restrictive age requirements, and you acknowledge that some JAMAICA FRENZY PARTY Package may not be available to all people seeking to book travel, hotel rooms, and events. You understand and agree that we are not a partner with the travel or accommodations provider of the event for which you are making a reservation or purchasing a JAMAICA FRENZY PARTY Package. If you are making a purchase on behalf of someone else, this Purchase Policy shall also apply to that person, and it is your duty to inform such person of this Purchase Policy. You shall use the Site solely to make legitimate reservations and purchases for you or for another person for whom you are legally authorized to act.
Grand Palladium Jamaica Resort & Spa has a minimum age restriction of 18 for guests staying at the resort, and 18 years minimum is required to purchase a guest pass. Children under 18 years of age cannot enter or partake in any JAMAICA FRENZY events being held at Hedonism II. For excursions and any events being held inside or outside of Hedonism II, please pay attention to all details of each JAMAICA FRENZY PARTY Package description prior to purchasing, as no refunds or exchanges will be available for erroneously purchased JAMAICA FRENZY PARTY Package. Hotel occupancy is limited to the number of guests listed in each JAMAICA FRENZY PARTY Package, as applicable (e.g., no more than two (2) guests may utilize a two-person JAMAICA FRENZY PARTY Package).
A VALID PASSPORT IS REQUIRED FOR TRAVEL OUTSIDE OF THE UNITED STATES OF AMERICA. PLEASE BE SURE THAT YOU HAVE A VALID PASSPORT PRIOR TO MAKING A PURCHASE, AS NO REFUNDS OR EXCHANGES WILL BE AVAILABLE IF YOU ARE UNABLE TO TRAVEL FOR ANY REASON.
Purchasing All-Inclusive JAMAICA FRENZY PARTY Package
When purchasing JAMAICA FRENZY PARTY Package on our Site, you are limited to a specified number of JAMAICA FRENZY PARTY Package for each event. This limit is posted during the purchase process and verified with every transaction. This policy is in effect to discourage unfair buying practices. Each account must be linked to a unique individual and must contain valid and verifiable information. Multiple accounts may not be used to circumvent or exceed published JAMAICA FRENZY PARTY Package limits. If you exceed or attempt to exceed the posted limits, we reserve the right to cancel, without notice, any or all orders and JAMAICA FRENZY PARTY Package, in addition to prohibiting your JAMAICA FRENZY PARTY Package purchasing abilities. Any JAMAICA FRENZY PARTY Package canceled due to violating the posted limit may be refunded at face value (excluding fees). This includes orders associated with the same name, e-mail address, billing address, credit card number, or other information.
Except to the extent permitted by applicable federal, state or local law, statute, regulation or ordinance, all the elements of your purchase may not be resold or offered for resale without our prior written consent, which may be withheld, conditioned or delayed. Any resale in violation of this Purchase Policy or applicable law will invalidate your purchase and revoke any license granted thereunder. Unlawful resale (or attempted unlawful resale) of JAMAICA FRENZY PARTY Package, including without limitation counterfeit or copy of event tickets, wristbands or credentials, is grounds for seizure and cancelation without compensation. All-Inclusive JAMAICA FRENZY PARTY Package may not be used for advertising, promotions, contests, or sweepstakes, unless formal written authorization is given by us.
A JAMAICA FRENZY PARTY Package includes a revocable license to an event and admission to such event may be refused. You and other members of your party may be required to follow certain rules, policies, protocols, terms, and conditions of the event (“Event Rules”) policies or protocols put in place by the local, state, or federal governments, the venue owner and/or operator, the event organizer, or us in order to attend the event, which may include without limitation, wearing a mask, proof of vaccination, or negative COVID-19 test. You agree to comply with all Event Rules. We will not issue any refunds if you are denied access to or are ejected from an event for failure to follow the Event Rules.
To redeem your JAMAICA FRENZY PARTY Package and event credentials, you must: (a) register yourself and your guests by filling out the Guest Registration Form on our website when you purchase your All-Inclusive Travel Party Package; and (b) present proper identification for yourself and your guests upon arrival and check-in at the hotel. If you fail to do either of the foregoing, we may, at our sole discretion and without refund of any portion of the price paid or other compensation, refuse your and your guest’s admission to the event, which may include, without limitation, refusal to provide event credentials to you and your guests.
You and your guests must be physically present to receive event credentials. No other person may retrieve any event credentials on your behalf, and you may not receive event credentials on behalf of your guests. You agree to provide any, and all, relevant travel-related information required by us in a timely manner, including, without limitation, airport information and other travel-related information, air travel delays for any flight(s), rescheduling of any flight(s), and/or any other travel-related delay. If you fail to provide any such travel information to the satisfaction of us by the applicable deadline(s) provided by us or within a timely manner, as determined by us in our sole discretion, you may experience delays in your specific travel accommodations and transportation secured or otherwise arranged by us, including, without limitation, check in times and shuttle transportation pick-up and drop-off. We ask that the names of all your guests for each JAMAICA FRENZY PARTY Package must be submitted to us dashboard at least 30 days prior to the event.
Hotel Accommodations
You understand and agree that the accommodations in the JAMAICA FRENZY PARTY Package have been provided to us by third parties. We make no representation or warranty as to any hotel to be provided or its rooms, bedding, or location or as to any restrictions placed on the use or occupancy of the hotel or the rooms by either the providing hotel or applicable law. All reservations are subject to substitution by the hotel of an equal rating and/or price. You agree to abide by all hotel policies and laws, and you agree to contact the hotel if you have any questions concerning the policies and laws prior to travel. Grand Palladium Jamaica Resort & Spa has a minimum age restriction of 18 for guests staying at the resort, and 18 years minimum is required to purchase a guest pass. Some hotels may require you to present a valid driver’s license or passport upon check in, A refundable deposit [cash or credit card] of U$250 is required at check-in to cover any incidental charges, or room damages. Please be advised that your card is NOT charged at check-in, but a hold placed on card. Usually, a hold will be released within 24 – 48 hours of checking out; however, sometimes it can take 7 – 10 working days to reflect in your account. Such deposit is unrelated to any payment received by JAMAICA FRENZY for your JAMAICA FRENZY PARTY Package purchase.
While the All-Inclusive Packages may include access for a certain category or location in a particular part of the hotel, we do not guarantee specific rooms, or room location (Ocean View vs Garden View) of the hotel. The category of rooms is provided to us by the Hotel on a “Run of the House” basis, and due to sellouts, may not be available. We will do our best to accommodate your requests for certain room types and location based on a first come, first serve basis. First choice will be given to those who pay in full at checkout over those doing a payment plan. As for the issue of double beds in double occupancy rooms, the hotel has a limited number of double beds for double occupancy reservations, and they are given on a first to book basis. Once these are completed, the hotel or JAMAICA FRENZY cannot guarantee to accommodate your request. At this point your reservation will be in a room with one King bed. JAMAICA FRENZY WILL not issue any refunds if the room type is double occupancy with a king bed. If it is available, we will decide with the hotel for two single rooms, at an additional $600 expense to you.
You (and other members of your party) may be required to sign additional documents in connection with hotel or other accommodations. You agree to execute and deliver all such documents reasonably necessary for your purchase to be fulfilled. In case of your refusal or failure to do so within the time required by us, then you hereby nominate, constitute, and appoint us to be your true and lawful attorney-in-fact irrevocably to (at our election) execute and deliver all of such documents and instruments in your name and on your behalf. If you fail or refuse to execute such documents and we elect not to execute such documents on your behalf, then we reserve the right, without refund of any portion of the price paid or other compensation to you, to cancel your purchase or to refuse admission to or to eject any person from any applicable facility or event.
PAYMENTS:
Reservation and Payments may be made online at www.jamaicafrenzy.com. Payments by Master Card, Discover Card, Visa, PayPal, STRIPE and AMEX may be used for full pay and payment plans. Money Orders and Cashier’s Checks are acceptable HOWEVER, an email must be sent in advance of using this method of payments to billing@jamaicafrenzy.com to make arrangements before sending these payment types. FRENZY MARKETING, INC / JAMAICA FRENZY will make all efforts to accommodate your request but is not obliged to do so. All debit & credit card charges will be posted as FRENZY MARKETING, Inc. to your statement.
Monthly installment payments are available until March 15th, 2023. Debit and credit card payments are acceptable and Final payments must be received in by FRENZY MARKETING, INC before end of business day on April 30th, 2023. FRENZY MARKETING, INC do not accept any payments over the phone. Reservations received after March 15th, 2023, will require payment in full.
In the case the event is SOLD OUT, Payments accompanying applications received by FRENZY MARKETING, INC that cannot be accommodated will be returned within fifteen (15) business days, or with your authorization, FRENZY MARKETING, INC will retain your payment, and place your name on a Waitlist until space becomes available (availability not guaranteed), or you may request a refund.
FRENZY MARKETING, INC reserves the right to charge a participant a $35.00 fee for all returned checks, incorrect/refused credit card payments, itinerary changes, and accounts which become delinquent.
Transportation
Included in your package will be airport transfer from Montego Bay airport to Grand Palladium Jamaica Resort & Spa, with our transportation Partner Sunholiday Transportation and Tours. Transportation is included during the time that JAMAICA FRENZY will be held. For those coming in days earlier before the event or staying days after the event, we will make a best effort to make arrangements to have you transported, HOWEVER, this is solely at the discretion of Sunholiday and JAMAICA FRENZY is not obligated to provide this service or to offer any form of compensation.
We do not represent or warrant that travel to any destination is advisable or without risk, and shall not be liable for costs, damages, or losses that may result from travel to such destinations. Airline transportation reservations are not included in your JAMAICA FRENZY PARTY Package. The airport code is MBJ, and the name of the airport is Sangsters International airport, in Montego Bay, Jamaica. You will not be entitled to a refund if you are unable to participate in your JAMAICA FRENZY PARTY Package due to any failure to procure appropriate airline transportation. You are responsible to obtain and carry a valid passport, visas, and all other documents required by applicable government regulations when traveling and making yourself aware of all such regulations and requirements. We are not responsible for lost payments made toward your purchase if a visa or other necessary documentation is not issued to you. It is your sole responsibility to review and verify all information set forth on travel documents you receive from us. Contact us immediately if changes or corrections are required. You are responsible for having all proper immunizations and required documentation of such immunizations before travel. All airline-related questions and policies should be directed to the appropriate carrier.
5. Travel Insurance *** PLEASE READ CAREFULLY ***
We recommend that you purchase travel insurance for your JAMAICA FRENZY PARTY Package Unless specifically noted, travel insurance is not included in the cost of your purchase and an additional charge will apply. Without appropriate travel insurance, you understand and agree that if you cancel or interrupt your travel for any reason, your purchase is not refundable (unless otherwise agreed to in writing) and our and any third-party travel suppliers’ cancellation penalties will apply, resulting in the loss of money up to the full cost of your purchase and related costs. The purchase of travel insurance is not required in order to purchase any JAMAICA FRENZY PARTY Package offered by us. HOWEVER, we strongly advice that you purchase travel insurance to protect your All-Inclusive Party Package. To protect your JAMAICA FRENZY PARTY Package, we recommend you get the premium product from Travelex Insurance. You can get a quote here: https://www.travelexinsurance.com/homepage?location=09-0406&go=bp
Refunds, Credits, and Exchanges
UNLESS OTHERWISE NOTED IN WRITING AT THE TIME OF PURCHASE, ALL SALES ARE FINAL, NON-TRANSFERABLE, NON-REFUNDABLE, NON-EXCHANGEABLE AND NOT REDEEMABLE FOR CASH. IF YOU FAIL, FOR ANY REASON, TO MAKE A PAYMENT, WE MAY VOID YOUR PURCHASE AND YOU WILL NOT RECEIVE A REFUND. THERE ARE NO REFUNDS OR EXCHANGES FOR ILLNESSES, EMERGENCIES, OR ANY OTHER UNEXPECTED CIRCUMSTANCES AFFECTING YOUR ATTENDANCE AT THE EVENT. We shall not be obligated to provide you with your purchase (or any element thereof) until we have received the full and timely payment of the total fee owed as reflected in the sale. Be sure to confirm all details of your purchase prior to completing the sale. Any changes you request after your purchase is complete, to the extent permitted in our sole discretion, may result in additional costs.
FRENZY MARKETING, INC reserves the right to cancel any scheduled party or excursion at JAMAICA FRENZY sole and absolute discretion and due to safety concerns. If any excursion that have been paid for has to be cancelled, JAMAICA FRENZY will be refund this fee.
Participant cancellations must be made in writing and emailed to admin@jamaicafrenzy.com Once a notice of cancellation is accepted and deemed eligible for a refund by FRENZY MARKETING, INC, the appropriate refund will be credited to your charge account within 45 days. All notices of cancellation must be in writing. Verbal cancellations shall not be accepted or effective.
The following cancellation refund schedule will apply to all cancellations, including those due to unexpected or unforeseen circumstances:
There will be a non-refundable $500 deposit per person on all JAMAICA FRENZY PARTY Package
- Cancellations by participants received before November 30, 2022, incur the registration deposit plus an additional $150 cancellation fee per person.
- Cancellations received between December 1st to January 31st, 2022, will incur the non-refundable $500 deposit plus an additional $500 cancellation fee per person.
- Cancellations received between February 1st to February 28th, 2022, will incur the non-refundable $500 deposit plus an additional $1000 cancellation fee per person.
- Cancellations received on or after March 1, 2023, and no-shows will receive NO REFUND. In addition, no refund will be made for package accommodations and/or services which you do not use.
If any portion of your JAMAICA FRENZY PARTY Package is eligible for a refund, we will issue a refund of the price you paid, any service fees, and any additional add-ons or upgrades. If a refund is issued, it will be processed to the original method of payment used at time of purchase. If your credit card or debit card number has changed, please let us know. If there is an account, or accounts, that have outstanding balances owed to us, we reserve the right to hold any, and all, refunds for said accounts until such time as no outstanding balances remain. If a refund is processed in error, or a refund exceeds the original amount paid, we reserve the right to recharge the original method of payment used at time of purchase.
We may occasionally offer JAMAICA FRENZY PARTY Package s at a discount after the original on-sale date and will not refund the difference between the original price and the sale price. All merchandise purchases are final, and in no event will there be refunds, exchanges, or credits for merchandise purchases. For any JAMAICA FRENZY PARTY Package insurance refunds, please contact the insurance provider.
You agree that you will not attempt to evade, avoid, or circumvent any refund prohibitions in any manner about JAMAICA FRENZY PARTY Package s you purchased. Without limiting the generality of the foregoing, you will not contact us to seek a refund or exchange from us when we are prohibited from providing one, and you will not dispute or otherwise seek a “chargeback” from the company whose credit card or other method of payment you used to purchase JAMAICA FRENZY PARTY Package s from the Site. Should you do so, your JAMAICA FRENZY PARTY Package s are subject to immediate cancelation, and we may, in our sole discretion, refuse to honor pending and future purchases made from all credit card accounts or online accounts on which such chargebacks have been made, and may prohibit future purchases from all persons in whose name the credit card accounts exist, and from any person who accesses any associated online account or credit card or who otherwise breaches this provision from using the Site. If we prevail on any chargeback that you initiate, you agree to reimburse us for our attorney’s fees, time, costs, and expenses in rebutting the chargeback and pay any damages we suffer because of your chargeback dispute. We reserve the right to report fraudulent chargebacks to authorities.
Canceled, Postponed, Rescheduled, and Moved Events
Occasionally, events are canceled, postponed, rescheduled to a different date or materially different time, or moved to a different venue. If the event is canceled, no action on your part will be required to obtain a refund. Unless you request otherwise, we will issue a refund to the original method of payment used at time of purchase. In some cases, we may also give you the option to choose either a credit or a refund. In such event, we will send you a notification explaining your options, and how to submit a request for a credit.
If the event is postponed, rescheduled, or moved, your JAMAICA FRENZY PARTY Package will still be valid, and no further action on your part will be required. Any refund and/or credit policies are determined on an event-by-event basis and may be subject to limitations. If we approve refunds and/or credits, we will send you a notification explaining your options, and you may submit a request for a refund or credit. Alternatively, you may simply keep your JAMAICA FRENZY PARTY Package to the postponed, rescheduled, or moved event. If your event is canceled, postponed, rescheduled, or moved, we will attempt to contact you to update you on the status of the event, and inform you of any refund, credit, or exchange procedures. For exact instructions on any particular canceled, postponed, rescheduled, or moved event, please check the event information on the Jamaica Frenzy website or contact us at admin@jamaicafrenzy.com Other than any hotel accommodations booked with your JAMAICA FRENZY PARTY Package, we will not be liable for travel or any other expenses that you or anyone else incurs in connection with a canceled, postponed, rescheduled, or moved event.
Order and Billing Information Verification
All information on accounts and orders must be valid and are subject to verification. Orders are subject to credit card approval and are processed only after the billing address associated with your credit card and other billing information have been verified. Orders that are placed, or attempted to be placed, using an account with any information that is found to be false, misleading, incorrect, or incomplete, or that cannot be verified as belonging to the account holder, such as name, address, email address, phone number, IP address, or other account or billing information, are subject to cancelation, at any time. Furthermore, if your order is canceled for any of the foregoing reasons, we may sell your JAMAICA FRENZY PARTY Package to another customer without further notice.
Limitation of Liability
We make no representations or warranties concerning, without limitation, the condition of any venue where an event is to take place or such venue’s suitability for any particular purpose, and you accept the venue “as is”.
You voluntarily assume all risks and danger incidental to the event for which the JAMAICA FRENZY PARTY Package is issued, whether occurring before, during or after the event, and you waive any claims for personal injury or death against us, management, facilities, artists, other participants, and all our respective parents, affiliated entities, agents, officers, directors, owners, and employees on behalf of yourself and any accompanying minor. You bear all risks of inclement weather. Event date and time are subject to change.
An inherent risk of exposure to COVID-19 exists in any place where people gather. COVID-19 is an extremely contagious disease that can lead to severe illness and death. You assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting a communicable disease or illness, including, without limitation, exposure to COVID-19 or any other bacteria, virus, or other pathogen capable of causing a communicable disease or illness, whether that exposure occurs before, during, or after your JAMAICA FRENZY PARTY Package , and regardless of how caused or contracted, and you hereby waive any and all claims and potential claims against us and any companies affiliated with us relating to such risks, hazards, and dangers.